White Paper: The Six Hidden Costs of Reverse Logistics

Companies make money selling things, not taking them back. But companies automating the reverse logistics process have discovered a non-traditional but relatively easy way to move dollars to the bottom line. For many companies, reverse logistics is the last frontier of waste in in today's supply chain.

To help identify where poorly managed returns may be affecting your bottom line, let's take a look at Six hidden costs of reverse logistics, the area of greatest concern:
  1. Hidden Labor Costs
  2. Grey Market Items
  3. Lack of Visibility
  4. Inability to Forecast accurately
  5. Credit Reconciliation
  6. Poor response time and brand toxicity
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